1. Introduction
Welcome to Queenhouse Insurance Agency (“Queenhouse,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
2. About Queenhouse Insurance Agency
Queenhouse Insurance Agency provides insurance, healthcare, life and pension, and investment advisory solutions to individuals, groups, and organizations. We act as an intermediary between clients and licensed insurers, fund managers, and service providers.
3. Use of the Website
You agree to use this website for lawful purposes only. You must not use the site in any way that may cause damage, impair accessibility, or interfere with other users’ experience. Unauthorized use, misuse of content, or attempts to gain unauthorized access to systems are strictly prohibited.
4. Information Accuracy
While we strive to ensure that all information on this website is accurate and up to date, Queenhouse does not guarantee the completeness, accuracy, or reliability of any content. Insurance and investment products are subject to terms, conditions, and approvals from respective providers, which may change from time to time.
5. No Financial or Legal Guarantee
Content on this website is provided for general information purposes only and does not constitute legal, financial, medical, or investment advice. Final decisions regarding insurance cover or investments should be made after consultation with our licensed advisors and review of official policy documents.
6. Insurance and Investment Products
All insurance and investment solutions are subject to underwriting, eligibility criteria, regulatory approvals, and the terms and conditions of the respective insurers or fund managers. Queenhouse does not guarantee approval, performance, returns, or claim outcomes.
7. Intellectual Property
All content on this website, including text, logos, graphics, images, and design elements, is the property of Queenhouse Insurance Agency unless otherwise stated. You may not reproduce, distribute, or use any content without prior written consent.
8. Third-Party Links
Our website may contain links to third-party websites for convenience. Queenhouse has no control over these sites and is not responsible for their content, policies, or practices. Accessing third-party sites is done at your own risk.
9. Limitation of Liability
Queenhouse Insurance Agency shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website or reliance on its content, including but not limited to financial loss, data loss, or business interruption.
10. Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data and handling it in accordance with applicable data protection laws and regulations.
11. Changes to Terms
Queenhouse reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are made constitutes acceptance of the revised terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya. Any disputes arising shall be subject to the jurisdiction of Kenyan courts.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us through our official website or reach out to our customer support team.